Brands Administrator (Admin I)

Keep Operations Flowing and Sales Thriving with Precision and Purpose

Behind every standout brand in the consumer services and lifestyle wellness space is an operations engine that runs flawlessly. In this role, you’ll keep orders aligned, systems synced, and sales supported—without burning out. Think smooth workflows, balanced days, and a career that delivers results and room to breathe.

Job Description

As a Brands Administrator (Admin I), you will support Sales and cross-functional teams through accurate data entry, organized documentation, seamless communication, and consistent execution of core administrative tasks. You will manage more complex workflows, operate with minimal supervision, and ensure smooth internal and external coordination.

Job Overview

Employment type: Full-time, Indefinite Term Contract
Shift: Mid Shift, Weekends Off
Work setup: Onsite, Calle 97A Bogotá, Colombia

Exciting Perks Await!

• 5 days work week
• Weekends off
• 20 vacation days in total
• Prepaid medicine
• Fully customized Emapta laptop and peripherals
• Indefinite term type contract
• Direct exposure to our clients
• Career growth opportunities
• Diverse and supportive work environment
• Prime office locations – Bogotá and Medellin
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)

The Qualifications We Seek

• 1 to 3 years’ relevant experience
• GED or High School Equivalent Qualification
• Strong attention to detail and ability to multi-task

Knowledge, Skills, and Experience:

• Proficient in Microsoft Office & Teams; Sage 500 experience a plus
• Self-starter with strong organizational and multitasking skills
• Effective communicator with the ability to work under pressure
• Positive attitude and adaptability
• Open and adaptable to the sexual wellness industry

Physical Demand:

• Sedentary work; occasional walking, standing, and heavy lifting during showroom and tradeshow prep

Your Daily Tasks

• Perform data entry for orders, sample requests, returns, and credits
• Support assigned Sales Reps with document creation, updates, and task follow-through
• Monitor personal and shared inboxes; respond to internal/external emails
• Submit credit card payment requests or process prepaid orders per SOP
• Collaborate with the shipping team for smooth order flow
• Maintain organization of customer documents and physical filing systems
• Assist with showroom readiness, trade show prep, and special projects
• Complete tasks and follow SOPs for assigned functions
• Provide cross-departmental communication support
• Answer incoming desk phone calls
• Perform additional tasks as designated by management

About the Client

Empowering Brands Through Precision, Passion, and Seamless Support

Our client is a leading innovator within the consumer services space, offering a wide portfolio of specialty lifestyle and wellness products. Known for their strong commitment to quality and customer experience, our client supports global retail and e-commerce channels with excellence. Their collaborative approach and focus on product education fuel their success across markets.

Welcome to Emapta Colombia!

At Emapta, you're not just joining an industry-leading outsourcing provider; you're becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 1,000 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more Colombians reach your full potential and dreams without the need to leave the country and work abroad.

Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities, all at your fingertips. Emapta isn't just a company; it's a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America.

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